Privacy and Cookie Policy

Information Collection and Use

MyGardenPal will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. MyGardenPal collects information from our users at several different points on our website. We stress that all personal information is always treated as personal and confidential, unless specifically stated otherwise.

Information We May Collect From You

We may collect and process the following data about you:

Data you give us. You may give us data about you:

  • when you use the Site
  • when you contact us or send us an enquiry using the Contact Us form on the Site
  • when you report a problem or issue with the Site
  • when you register to become a Member in accordance with our Membership Terms
  • when you provide us with a testimonial about our products and/or services

Data we collect about you. When you visit the Site we will automatically collect the following data about you:

  • details of your usage of the Site (including [the date,] [time,] [location or] [duration] of the usage).
  • certain technical information, for example, the type of device (and its unique device identifier) you use to access the Site, the Internet protocol (IP) address used to connect your device to the Internet, your login information (if you are a Member), browser type and version, time zone setting, browser plug-in types and versions, operating system, mobile network information and platform.
  • information about your visit to the Site including the full Uniform Resource Locators (URL), clickstream to, through and from the Site (including date and time), pages you viewed, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Credit and Debit Card Details

Please note that we do not collect or process your credit or debit card details. However if you make payments through the Site these details are collected and processed by our payment processing service provider Stripe Payments Europe, Ltd (“Stripe”). The collection and processing by Stripe of your credit or debit card details and other personal data are governed by their terms and conditions: see for more information. Stripe may from time to time provide us with information regarding the credits and debits made to your card in order to enable us to reconcile our accounts.


A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, you would not have to log in a password more than once, thereby saving time while on our site.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Where We Store Your Personal Information

All information you provide to us or that we collect from you is stored on our secure servers within the European Economic Area (“EEA”) or on the servers of our respective hosting service providers, which we may change from time to time.

However, the personal data that we collect from you regarding your membership payment and your subscription to marketing emails will be transferred to, processed and stored at destinations outside the EEA, such as the United States.

There is no adequacy decision by the European Commission in respect of the United States, which means the United States is not deemed to provide an adequate level of protection to your personal data. However, to ensure that your personal data receives an adequate level of protection we have ensured that Stripe are certified under the EU-US Privacy Shield to ensure that your personal data is treated by those third parties in a way that is consistent with EU laws on data protection.

Any payment transactions will be encrypted using SSL technology.

The transmission of information via the internet is not completely secure. Although we will use our best endeavours to protect your personal data, we cannot guarantee the security of your data transmitted to the Site and any transmission is at your own risk. Once we have received your information, we will use suitable procedures and security features to try to prevent unauthorised access. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential.


This web site contains links to other sites. Please be aware that MyGardenPal is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.


This website takes certain precautions to protect our users' information. When you submit sensitive information via the website, your information is protected both online and off-line. However, there is unfortunately no way yet for the industry to guarantee that the information you transmit through the Internet is entirely secure.

Users are responsible for securing the confidentiality of their password and account, and are fully responsible for all activities that occur under their password or account. It is strongly recommended that users take extra precautions when receiving files from unfamiliar third parties (i.e., via email), as they may be harmful.

If you have any questions about the security at our website, please send us an e-mail.

Special Offers

We may send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and newsletters or other useful communications. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service Updates

We may also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via e-mail or phone.

Correction/Updating Personal Information

If your personally identifiable information changes, or if you no longer desire our service, we will endeavor to provide a way to correct, update or remove the personal data you provided to us. This can be done by sending us an e-mail.


You are given the opportunity to ‘opt-out' of having your information used for purposes not directly related to our site at the point where we ask for the information within our site. For example, a contest may include an ‘opt-out' mechanism so users can participate in it without receiving any marketing material that may be connected to it.

Users who no longer wish to receive our newsletters or promotional materials from our partners may opt-out of receiving these communications by following the "unsubscribe" link in any e-mail message, or by sending us an e-mail.

Notice to Parents

This website is not specifically directed at or intended for children. Our public forums, such as the chat rooms and message boards, are considered non-confidential communications. Much of the content in these public areas, including the content within specific messages, comments or postings is provided by and is the responsibility of the third party creator of the communication or the person posting the information. The Company does not control or endorse the content, messages or information found in any public forum and, therefore, the Company specifically disclaims any liability with regard to public forums and any actions resulting from a user's participation in any public forum. The Company has no responsibility for such content and is merely providing access to such content as a service to its users.

The best way for you as a parent to protect your child's online privacy and safety is through supervision and parental guidance. Visit the sites that your child uses. Good communication with the child will help him/her be more aware of the risks involved in providing strangers with personal information, especially when using chat-rooms or e-mail. We strongly recommend that you supervise your children's activities when using these services as you would in any public area.

For your information, as a parent or legal guardian of a child under 13 years old, you have the right to review your child's personal information gathered by Internet sites. You may ask to have your child's information deleted from their records and refuse to allow any further collection or use of your child's information. MyGardenPal does not collect information from registrants who indicate to be under 13 years old.

Notification of Changes

If we decide to change our privacy policy, we will post those changes via the Privacy links on the website so our users are aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.

Your Rights

You have the following rights with regard to your personal data:

Access. You have the right to access data we hold about you. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Rectification or erasure. You have the right to request that we rectify or delete any personal data that we hold about you (unless we have the legal right to retain it). If you request that we erase any personal data that we require for your membership you may no longer be able to access the Purple Pages of the Site. This right does not extend to non-personal data. Please note that your rights to request erasure may be limited by applicable law.

Restriction. You also have the right to restrict us from processing your personal data if the data is inaccurate, the processing is unlawful or we no longer need to your personal data for the purposes for which we hold it.

Data portability. You have the right to obtain personal data we hold about you, in a structured, electronic format, and to transmit such data to another data controller if the legal basis for processing such personal data is your consent.

Object /change of preferences. You have a right to request that we stop processing your personal data where we are relying on a legitimate interest (or those of a third party). Please note, if you submit a request for us to stop processing your personal data in a certain way and this type of processing is required in order to facilitate your membership, you will no longer be able to access the Premium content of the Site following your request for us to stop the relevant processing.

Please note that the rights mentioned above do not extend to non-personal data.

If you would like to exercise any of the rights mentioned above, please contact us:

  • By emailing
  • By notifying us at our postal address of, Tusarova 1269/15, 170 00, Prague 7, Czech Republic
  • By contacting us using the Site’s Contact us page found here.

Third Parties

The Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Our website integrates Facebook and Twitter, which means that if you subscribe to the services provided by either Facebook, Inc. or Twitter, Inc. you can use those services as integrated into our website. Your use of those services (and any related use of your personal information) will be governed by the applicable terms and conditions of Facebook, Inc. and Twitter, Inc.

Changes to Our Privacy Policy and Cookie Policy

Any changes we may make to this Privacy and Cookie Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. You should ensure that you review this Privacy and Cookie Policy from time to time. Continued use of the Site will signify that you agree to such changes.

Contact Us

If you have any concerns about material which appears on the Site, or any questions, comments or requests regarding our Terms of Use, Membership Terms or this Privacy and Cookie Policy, please contact us:

  • By emailing
  • By notifying us at our postal address of, Tusarova 1269/15, 170 00, Prague 7, Czech Republic
  • By contacting us using the Site’s Contact us page found here.